Self-esteem is another major issue, which influences a person’s behaviour and performance. A person with very mediocre capabilities can think very high and mighty about self. If a person develops such superior self esteem then he/she can become dysfunctional as he/she will start feeling superior over others, will tend to have a condescending attitude towards the juniors and colleagues, will be over sensitive and can also be very explosive with their expressions. They will also be oblivious towards the damage they do to others and as to how others feel about their explosive expressions. On the other hand a person with low self-esteem can be very docile and be an under performer as he would constantly devalue himself and consider to be incompetent. This can lead to underperformance by the person, which would affect the person and also the company.
If a rude superior is shouting at the top of his voice, because he is not able to deal with the situation, what the subordinate does will be detrimental to his personality. If the subordinate, on the first instance of screaming, responds assertively then the behaviour of verbal abuse may diminish, on the other hand if the subordinate takes all the abuse quietly then the abuser will feel encouraged to repeat such undesirable behaviour. Accepting to perform an unfamiliar work because of the inhibition to say ‘No’ just to satisfy the superior for the moment and then tossing themselves for blindly accepting to perform the work would be habitual for someone with lack of assertiveness. They will also not be able to perform the work leading to disappointment with themselves and to the people who had delegated the work. In an effort to please a person they will end up causing loss of time and gets irritated about the incomplete work.
All work and no play can make Jack a dull boy’; similarly, those who keep scheduling tasks without taking a break and relaxing can experience ‘burnout’; a condition in which they get emotionally and physically exhausted.